1. Overview
At TVMate, we want you to be 100% satisfied with our services. This Refund Policy outlines the conditions under which refunds may be issued.

2. 7-Day Money-Back Guarantee
If you experience technical issues with your subscription that our support team cannot resolve within 7 days of purchase, we will provide a full refund.

3. How to Request a Refund
To request a refund:

• Contact our support team at support@tvmate.shop

• Provide your account details and a description of the issue

4. Refund Conditions
Refunds are not granted for:

• Slow or unstable internet on the user’s side

• Changing your mind about the service or plan

• Choosing the wrong subscription plan

5. Refund Process
Once a valid refund request is approved, the refund will be processed via the same payment method used for purchase.

6. Contact
For all refund inquiries, please contact: support@tvmate.shop